In the event a User is unsatisfied with the responses received against a Listing posted using the Money back Package provided by the Company, money back policy can be initiated by a User using the Feedback link on Buyolp.com or by writing to _.com or by calling the customer care number.
For claiming any money back, there should be at least one property posted using the package.
User shall be first offered an extension of duration for the Listing that was posted using Moneyback Package for Free, to evaluate the responses again.
If the user is still not satisfied with the responses offered after the duration is extended, Moneyback shall be initiated by the Company.
Moneyback can be initiated within the lifetime of the listing (i.e. 60 days from date of posting).
Moneyback can only be initiated against the same Order ID & Customer Name as mentioned during Order Booking.
Order Booking should be in the Client's name as the refund will be processed in the same name.
For orders that were paid through online payment modes, the refunds will be processed after deduction of charges incurred by the Payment Gateway.
Refunds will be processed within 30 business days from receipt & acceptance of all relevant documents.
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